In this podcast, John Roberts, CEO of SugarCRM, discusses the present and future prospects of open source CRM, compares it to on-demand CRM and shares why he stays friendly with Microsoft, a company many in the open source community consider a foe.

Roberts, Clint Oram and Jacob Taylor co-founded SugarCRM in 2004. The three men had previously worked together at Epiphany. Roberts has also held sales and marketing positions at BroadVision, Baan and IBM.

 

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